How Can QuickBooks Update Error 15101 Be Fixed?

Since QuickBooks uses several algorithms, errors are very typical when using it. One such error number is 15101 from QuickBooks. This section has been written in such a way as to offer the best support for successfully troubleshooting the QuickBooks error code 15101, and that too from the source. When you attempt to update QuickBooks desktop or payroll tax tables, this error is frequently encountered. An error message stating that the update process cannot be completed may appear on the screen when attempting to download the most recent version of QuickBooks. This error can occur for a variety of reasons and is essentially a run-time error. When attempting to run payroll updates to download the most recent tax tables, you might encounter such an error.

QuickBooks Update Error 15101 - Image

Reading this article would help you understand QuickBooks payroll error 15101 better. However, it is advised that you contact our tech experts using our dedicated helpline if you are not interested in carrying out the series of steps manually.

What causes error code 15101 in QuickBooks?

There are a number of causes for the QuickBooks error code 15101, some of which are as follows:

  • Just in case the digital signature certificate isn’t installed properly or is corrupted.
  • Another common reason can be a third-party application interfering with the QuickBooks causing an issue in the payroll update process.
  • In case the internet explorer is erroneous and interrupting payroll update.
  • In case the QBWebconnector.exe program doesn’t run in a proper manner.

Error 15101 in QuickBooks: Symptoms and signs

The following warning signs and symptoms will help you identify the problem quickly.

  • One of the basic signs can be if the software or payroll update gets hindered by any error message.
  • Every time you attempts to download a payroll update fails and error message appears on the screen.
  • System freezes every now and then.
  • The system slows down and doesn’t really respond to the keyboard inputs.

Techniques to Use to Fix QuickBooks Error Code 15101

You need to implement the below measures, so as to chuck off the QuickBooks error code 15101:

1st Process: Start the system in safe mode

Safe mode with networking - Screenshot

Maintaining safe mode makes sure that the least amount of drivers are required for the Windows operating system to function. Windows users who are also connected to the internet via a high-speed connection can restart their system in safe mode with networking enabled.

  • Select Safe mode with networking, then select the option for the operating system you wish to restart with by pressing the Enter key.
  • You can access all system programmes by selecting the System admin as your login.
  • Enter the Admin password next.
  • Now select the yes option if you want to operate in safe mode.
  • Open QuickBooks and attempt the same task to see if the problem has been fixed.
  • Once the system has rebooted, you’re done.

2nd Process: Checking the internet explorer settings

Implementing the steps listed below might be effective if the first process didn’t work for you.

  • You must first open Run Windows and enter INETCPL. CPL on the open box, then select OK.
  • Next, select the General tab, then select Temporary Internet Files and Website Files from the Delete tab’s drop-down menu.
  • Removing again
  • Select the Connections tab, then select LAN settings.


LAN Settings - Screenshot

  • Look for settings and hit the OK tab.
  • Move to the Advanced tab and scroll to the Security section and check if TLS 1.2 is checked and TLS 1.0 and TLS 1.1 is unchecked.

USE TLS 1.0 is checked option - Image

3rd Process: Installing the digital signature certificate

  • Under this process, one needs to download and install the digital signature certificate in the system.
  • Look for and spot the QBW32.exe file
  • Being a Windows 7 user, you can head to the Windows search bar.
  • Click on more results in Windows search.
  • Hit a click on the Computer icon.
  • Type QBW32.exe that has a type of application.
Digital Signature Details - Image
  • Right-click on QBW32.exe and choose the Properties tab.
  • Choose the Digital signature tab and ascertain that you have selected Intuit inc. from the signature list.
  • Click on the Details tab.
  • Pick View certificate in the Digital signature details window.
Download and install a digital signature certificate - Screenshot
  • Head to the certificate window and pick Install certificate option.
  • Hit next until you get a dialog box with Finish option.
  • Hit a click on the Finish tab.
  • Reboot the system.
  • You now have to open QuickBooks.
  • Concludingly, download the update once again.

4th Process: Running reboot.bat files

Run ‘reboot.bat’ file - Screenshot
  • You need to close QuickBooks
  • Later on, right-click QuickBooks and choose the Properties tab.
  • Head to the shortcut tab and also click on the Open file location.
  • Look for a Reboot.bat or Reboot file from the list on the screen.
  • Right-click the Reboot.bat file and choose Run as admin.
  • You now have to hit on the Yes tab to get user account permission.
  • CMD window will open and display a different file scrolling.
  • Reboot the system.
  • Open the QuickBooks desktop and click on Install to download the latest updates.

5th Process: Check Windows Firewall settings

Allow an app or feature through Windows Defender Firewall - Image
  • Click the Windows icon, then choose Settings.
  • Enter Firewall in the Search box.
  • Hit on Allow an App or Feature Through Windows Firewall when the Windows Firewall window displays.
  • In the Allowed Apps window, hit on the Change Settings option.
  • Check the boxes next to any applications on your computer that you want to be able to communicate with the Internet without the Firewall interfering.
  • Additionally, you may choose whether you want secure networks and public or non-secure networks to be able to communicate by checking the Private and Public checkbox.
  • Afterward, hit OK then choose Close to exit the Windows Firewall window.
  • If the QuickBooks Error Code 15101 cannot be resolved by following this guide, try installing the digital signature certificate (walkthrough provided in the following method).

6th Process: Make Internet Explorer the default browser

Setting the internet explorer as the default browser - Image

By default, QuickBooks employs Internet Explorer as the default browser. However, inadvertently, the browser may have been changed, in turn instigating the error code 15101. To set I.E as the default browser follow the short walk-through given below:

  • Launch Internet Explorer and pick the Gear icon in the upper right of the window.
  • Hit on the Internet Options from there.
  • Now, hit on the Make Default icon under the Programs tab.
  • Finally, to for OK to save the changes at the end.

It will be possible to fix QuickBooks Event id 4 Error by completing the troubleshooting procedures in the specified order. If the QuickBooks Integration Manager error persists, we advise you to call the helpline at +1 (800) 443-6819. For a speedy resolution, our certified specialists will walk you through each step of the troubleshooting process as they are well-versed in fixing such application difficulties.