What is the cause of QuickBooks Error 500 and how can it be quickly fixed?

Accounting software like QuickBooks facilitates the process of managing financial accounts while also assisting with the creation of payroll, invoices, managing cash flow, and much more. Intuit’s QuickBooks has its benefits, but with those benefits come some unanticipated setbacks in the form of mistakes. The error we’ll be discussing in this article is QuickBooks Error 500. The internal server issue and, occasionally, the important accounting data are related to the error. It is crucial to correct the error as soon as possible because of this.

Symptoms of the 500 Internal Server error in QuickBooks

By symptoms, we mean any signs that the QuickBooks Internal Server Error 500 may be present in your QB application. Here are a few typical problems you could encounter when QuickBooks Error 500 occurs.

  1. The program window that is presently active will crash.
  2. ‘QuickBooks error 500’ message pops up on the screen, interrupting the workflow on the application.
  3. While running a program, the system keeps on crashing, displaying a message with the error 500.
  4. Windows runs sluggishly and does not respond quickly to the mouse and keyboard.
  5. Periodic freezing of the computer is common when QuickBooks error 500 takes place.

What results in a 500 QuickBooks Error Message?

The knowledge to understand the cause of the error 500 in QuickBooks follows once you have confirmation that this is what you are experiencing. Why? Because identifying the underlying cause of the error will help in its correction. Based on the cause, you can decide which solution to follow eventually. Hence, let us look at the causes of QuickBooks error message 500.

  1. The installation of QuickBooks Software was interrupted and hence posing the threat of error 500.
  2. The most common reason for QB 500 error is the corruption of the company file. In such a scenario, we recommend getting
  3. professional help to avoid any further corruption and loss of data. You can directly call on +1- 855 738 2784.
  4. Without your knowledge, a third-party application has deleted some files linked to QuickBooks.
  5. The corrupted windows registry is another reason for the occurrence of QuickBooks Error 500.

Simple instructions for resolving Error 500 in QuickBooks on your own

Use a private browser to sign into QuickBooks Online.

Using this solution, it can be seen if the browser is causing error 500 in QuickBooks.

  1. Use Ctrl + Shift + N on the keyboard if you are a Google Chrome or Mozilla Firefox user.
  2. For Safari, use the Command + Shift + N keys.

Run the Verify and Rebuild data utility

To use this solution to fix QuickBooks Error 500, it is essential to keep certain points in mind. Before moving on to the actual solution for error 500, make sure you adhere to the two points provided.

  1. You must run the Verify and Rebuild Data Utility on the location that has the original Company file saved.
  2. During the process of the Rebuild Data Utility, it will create a backup file of the company file. This backup file can be stored at the location of your choice.

You must use the location where the original Company file is saved to run the Verify and Rebuild Data Utility.
The Rebuild Data Utility will create a backup file of the company file as it works. You can keep this backup file wherever you’d like.

Step 1: Running the Rebuild Data Utility

  1. Open the application and hit the File tab present on the Menu bar.
  2. Hover to Utilities and choose Rebuild data.
  3. A message pops up asking to store the QuickBooks Company file or QuickBooks POS Company file.
  4. On this prompt, click on OK.
  5. The process will start soon after. On completion, a message will show up where you need to hit on the Ok option.

Step 2: Running the Verify Data Utility

  1. Once you are on the application, hover to the File menu on the menu bar.
  2. Click on the option of Utility available in the drop-down menu.
  3. Next, hit on the Verify Data option.
  4. A message may appear on your screen with the following text “QuickBooks has detected no issues in your data.”
  5. You need to click on OK to continue working on the company file.
  6. Another thing that might happen is the occurrence of an error message with regard to the data in the company file. For sure a scenario, the steps below must be followed to fix QB Error 500.
    • Look for the QBWIN.log file or QuickBooks.log file.
    • Choose the file and start the Verify Data Utility tool.
    • Search for LVL_ERROR in the file. The same is to be copied & pasted on the QuickBooks Help page.
    • If you are unable to find it, another location is the Data Damage Top LVL errors Library.
    • Eventually, you can get the issue fixed after locating the required files that are leading to the error.

Deleting from the browser the Intuit-specific cookies

Sometimes deleting the cache of the browser works, but other times Intuit-specific cookies also need to be deleted for QuickBooks Error 500 to be successfully removed. It fixes any problems that may have arisen as a result of website preferences. According to the browser, these are the steps to delete cookies.

Google Chrome

  1. Open the browser and from the top-right, click the More option.
  2. Click on Settings.
  3. Choose Privacy and security before selecting Site settings.
  4. Next, press the option of Cookies and site data under Content.
  5. Hit on See all cookies and site data.
  6. Enter the text “intuit” into the search bar, which will locate the Intuit cookies.
  7. Press the Remove all shown button else the trash can icon.
  8. For the changes to take effect, restart the browser.

Mozilla Firefox

  1. Open the Firefox browser and choose Firefox to the top left.
  2. Click on Preferences.
  3. Hit on Privacy & Security.
  4. Use the Manage Data button under the Cookies and Site Data option.
  5. Enter “intuit” in the search bar, and hit the Enter key to search for Intuit cookies.
  6. Click on Remove All Shown.
  7. Press Save Changes.
  8. Use Mozilla Firefox so that the changes come into effect.


  1. Open the Safari browser.
  2. Select Safari next to the apple icon to the top left.
  3. Use the option of Preferences.
  4. Hit the Privacy button and navigate to Manage Website Data.
  5. Type “intuit” where you see the search bar.
  6. Click on Remove All.
  7. Choose Remove Now.
  8. Hit on Done.
  9. Restart Safari for the changes to take effect.

As we come to a conclusion with our blog post on QuickBooks Error 500, we sincerely hope that the solutions helped you resolve the issue and resume normal use of QB. There may be instances in which a person encounters the 500 Untethering Error in QuickBooks. Contacting specialists is the only way to find a solution. Call our QB experts at +1 (800) 443-6819 right now, and they’ll help protect your data.