QuickBooks Error 6000 308 (When Opening the Company File)

QuickBooks Error 6000 308 occurs when opening the company file. Error Code -6000, -308 generally occurs when there is damage in the company file.

Causes for QuickBooks Error Code -6000, -308

  • .ND file isn’t working properly
  • QuickBooks company file may be damaged

7 Simple Steps to Fix QuickBooks Error 6000 308

Step 1: Update QuickBooks Desktop

  • Open QuickBooks Desktop
  • Then go to Help > Update QuickBooks Desktop
  • Then click on Update Now to the top right corner
  • Now make a check on Reset Update and click Get Updates
  • Once Update is complete, close QuickBooks

Step 2: Download and Run QuickBooks File Doctor

  • Download QuickBooks Tool Hub and go to your downloads by pressing CTRL+J
  • Under your downloads list click on QuickBooksToolsHub.exe
  • Click Yes to allow this app to make changes
  • Now click on Next to install it and then click Yes again for accepting the license agreement
  • Click on Next and then Install (It may take some time)
  • Once the installation is complete click on Finish
  • Now open QuickBooks Tool Hub (Icon will be available on your desktop)
  • Click on Run QuickBooks File Doctor under the Company File Issues tab

Step 3: Rename the .ND and .TLG Files

.ND and .TLG files help you to run QuickBooks company files on network and multi-user mode. If these files are damaged or corrupted that can cause you QuickBooks Error -6000,-308 but renaming these files may help you to resolve it.

  • Open your QuickBooks company file location C:\Users\Public\Documents\Intuit\QuickBooks\Company File [Default Location]
  • Now look for the files that have .ND and .TLG extensions.
  • Make a right-click on them and select Rename, Now type “.OLD” at the end of the file
    For Example, CompanyName.qbw.ND now changes it to CompanyName.qbw.ND.OLD
    CompanyName.qbw.TLG now changes it to CompanyName.qbw.TLG.OLD
  • Click Yes to confirm.QuickBooks Error Code -6000, -308

If the same problem still exists after following the above 3 steps, please proceed further with the below ones too.

Step 4: Copy your company files to Desktop

  • Make a right-click on the desktop screen and go to New > Folder
  • Now go to your current company file location
  • Make a right-click on the company file and select Copy (Ctrl+C)
  • Then open your New Folder and make a right-click and select Paste (Ctrl+V)
  • Now press and hold the Ctrl key, ensure not to leave the Ctrl key until No Company Open Window is on the screen
  • Click Open or Restore an Existing Company
  • Select Open a company file and click Next
  • Browse to the desktop file that you copied in a new folder
  • Then click Open
  • If the file is still unable to open please proceed further with Step 5

Step 5: Restore QuickBooks Backup File

If QuickBooks is still not opening after being copied to the desktop, there’s a chance that something is wrong with your company files (.QBW). You can restore the most recent backup to fix it.

  1. Close QuickBooks Desktop
  2. Now press and hold the Ctrl key, make sure not to leave the key until No Company Open Window is on the screen
  3. Click on Open or restore an existing company
  4. Choose Restore a backup copy and click Next
  5. Now follow the on-screen instruction to restore the latest backup

Step 6: Download and Run QuickBooks Database Server Manager

  • Download QuickBooks Tools Hub and go to your downloads by pressing CTRL+J
  • Under your downloads list click on QuickBooksToolsHub.exe
  • Click Yes to allow this app to make changes
  • Now click on Next to install it and then click Yes again for accepting the license agreement
  • Click on Next and then Install (It may take some time)
  • Once the installation is complete click on Finish
  • Now open QuickBooks Tool Hub (Icon will be available on your desktop)
  • Under the Network Issues tab click on QuickBooks Database Server Manager

Scan your Company File Location

  1. Head over to the ‘Scan Folders’ tab.
  2. Click on Browse and select the folder that stores your company file (.QBW)
  3. Click on ‘OK’ and ‘Start Scan

Step 7: End QuickBooks Tasks from Task Manager

  • Log in as an Administrator on your computer
  • Press Ctrl+Shift+Esc to open task manager
  • Highlight the first option and press Q from the keyboard to see the QuickBooks Process
  • Then select QuickBooks processes (QBW32.exe, qbupdate.exe and QBDBMgr.exe) and click End Task
  • Now open QuickBooks Company File

You won’t get QuickBooks Error Code -6000, -308 after completing the procedures above, but in case it does, you can contact our specialists. Phone Toll-Free +1 (800) 443-6819