How to resolve 9000 QuickBooks Payroll Connection Server Error?

If you have experienced QuickBooks error 9000, it is impossible to send payroll information or make direct deposits of paychecks. When QuickBooks’ server cannot communicate for some reason, this occurs. There are numerous explanations for QuickBooks’ internet connectivity troubles, and resolving these issues will automatically remove this error from the programme. In the following sections, we’ll focus on specifics and examine what could cause error 9000 in QuickBooks and the fixes we’ll need to get rid of it for good.

What Situations Cause QuickBooks to Experience an Error 9000 or Payroll Connection Server Error?

First, let’s discuss the reasons that cause QuickBooks Payroll Connection Server Error 9000.

  1. If your internet connection is not working correctly.
  2. The date and time on your system are not correct.
  3. If you are using QuickBooks in Multi-User mode.
  4. Internet browser’s security certificates are expired.
  5. Your computer’s firewall is interrupting the QuickBooks Desktop application.
  6. Internet is facing a network time-out problem.

How to Fix Error 9000 or Server Error When Connecting to QuickBooks Payroll:


  1. Make sure all the Windows drivers are updated and free from corruption.
  2. Check if you have the latest version of the QuickBooks Desktop application installed. If not, Update QuickBooks without delay.
  3. Take a backup of your QuickBooks data before performing any troubleshooting steps.
  4. Try simple internet troubleshooting procedures like rebooting your router and switching to a hard-wired connection if you’re having trouble connecting to the internet outside of QuickBooks. Contact your ISP for assistance if none of them succeed in getting you online.

The steps for troubleshooting Error 9000 in QuickBooks are as follows:

Solution 1: Set up QuickBooks Desktop Internet Connection Settings:

A proper internet connection setup ensures that QuickBooks can easily connect to the server, and internet connection issues are not the reason you are getting the error.

  1. Open the QuickBooks application and click the Help tab.
  2. Now select “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.
  3. Now click Next and go to Advanced Connection Settings.
  4. Select LAN settings, click the “Automatically Detect Settings” check box, and ensure the “Proxy Server” check-box is unchecked.
  5. Now click OK and then click Done.

Solution 2: Run the Disk Cleanup utility to delete temporary files and junk files:

System trash files can significantly reduce the performance of programmes running on it and cause problems like QuickBooks error 9000. Therefore, it becomes extremely important to remove these garbage files from your system in order to fix the issue.

  1. On your keyboard, press Windows key + 
  2. A Run box will appear with a text box in it.
  3. Type “cleanmgr” in the text box and press Enter.
  4. Now disk cleanup utility will appear on the screen.
  5. Select the C: drive from the drop-down list and click OK.
  6. A new disk cleanup window will appear on the screen.
  7. Click the OK button on that window to clean up all the junk and temporary files from the system.

Solution 3: Perform System Restore:

You will need to restore your system to a previous restore point when QuickBooks was not experiencing problems sending payroll data to Intuit if none of the solutions mentioned above are successful in resolving the error.

  1. Click the Start button on your keyboard.
  2. Under the Start menu, click Control Panel.
  3. Now type System Restore in the search box located at the top right side of the window.
  4. Click System Restore and enter the administrator’s password if it prompts you to do so.
  5. Now select a Restore Point you have created earlier and click   Next.
  6. Follow the on-screen instructions to complete the Restore process.

You can try reinstalling the QuickBooks Desktop application if none of the troubleshooting steps mentioned above are successful for you, but be sure to make a backup of your company file data first.

Reinstalling the Windows operating system on your machine is the final step. Reinstalling Windows is a sophisticated troubleshooting technique that needs professional guidance. If you are not experienced in using advanced troubleshooting techniques, call Our Payroll Support Phone Number +1 (800) 443-6819 to speak with one of our knowledgeable technicians who can assist you in resolving QuickBooks Payroll Connection Server Error 9000 using cutting-edge tools created specifically to resolve such errors.