Getting Rid of the QuickBooks PS038 Error While Downloading Payroll Updates

Running payroll makes it crucial to update the tax tables to the most recent version. The software might not function as usual occasionally when downloading tax tables or sending paychecks. The QuickBooks error PS038 eventually allows the instance to be created. Such a problem occurs when your software is out of current or when you try to transfer your paychecks online but they become stuck. Some users can also encounter an error message.

It’s possible that the payroll feature won’t work again until the PS038 problem is fixed. You might also be unable to transmit the checks and do your crucial accounting tasks.

1. What Leads to the PS038 Error Code in QuickBooks?

Updates to QuickBooks are important. As a result, different programme features are altered. QuickBooks frequently allows for the updating of features like payroll. If these updates are not installed, there’s a potential that the feature will have some issues. Consequently, you can get the PS038 problem in QuickBooks Desktop or Payroll.

In addition to a lack of updates, there are a few more possible causes of the QuickBooks error number PS038.

  • Damage or corruption in the company file may be observed.
  • Your paychecks may have been stuck while sending.
  • The QuickBooks program may be outdated.
  • Payroll updates may not have been installed properly.
  • If your Payroll subscription is not current, you can still encounter the problem. When you see the notice “You’ve Retrieved the Latest Payroll Update and Validated Your Payroll Subscription,” the cause will become more obvious. Before mm/dd/yyyy, We Strongly Recommend That You Can go Online Once More. [PS038]”

2. How can I fix the PS038 QuickBooks Error?

Sending the payroll information correctly is one of the best ways to fix the QuickBooks error code PS038. You may prevent any stopped data, such as paychecks, from having an impact on the accounting software by transmitting it. Thus, the error will be corrected. Additionally, you might try to create a backup of both if the mistake is related to a corporate file or payroll information. Eventually, this might help you use both without encountering PS038 error code.

2.1) Fix 1: Sending Payroll Information Following Software Update

While uploading their payroll data online using the software, users could find that their paychecks have become stuck or otherwise malfunctioned. As a result, the accounting software may experience the PS038 issue and activities may be hampered. In order to fix QuickBooks issue PS038, you can transmit the payroll data again using the Send Usage button.

Note: Make sure your programme is updated to the most recent version before starting to fix the PS038 error code. You should backup all of your important business files and data to prevent data loss.

  • Head to the “Employees” button.
  • Then opt for the “My Payroll Service” option.
  • Next, click on “Send Usage Data”.

In case you are not able to find this tab, continue following the below steps:

  • Move to “Employees”.
  • Here, tap on the “Send Payroll Data” button.
  • From the window of “Send/Receive Payroll Data”, choose “Send All”.
  • Now, you need to fill in the “Payroll Service Pin” if asked.

The QuickBooks error PS038 may already have been resolved if the aforementioned remedy was correctly carried out. Your paychecks would have been delivered as well. After that, try updating the payroll data feature.

2.2) Fix 2: Use a company file and payroll data backup

The QuickBooks error number PS038 may prevent access to the company file or payroll information. Either of these could cause consumers problems. You must obtain a backup of the data and file because they are both necessary for your accounting software to operate properly. You can then use the backup for your work after that. Consequently, the PS038 error might not appear then.

  • Navigate to “QuickBooks”.
  • Head to the “File” tab.
  • Click on the option of “Back Up Company”.
  • After this, opt for the “Create Local Backup” option.
  • Once the “Create Backup” page opens up, move to “Local Backup”.
  • To proceed with removing the QuickBooks error PS038, pick the “Options” tab.
  • By doing so, the window for “Backup Options” will arise.
  • Hit “Browse” in this step.
  • The location where you want the backup copy to be stored needs to be chosen.

Note: The backup must not be saved on the first local drive. Select a file hosting service, flash drive, or any other removable media.

  • After picking the location, tap on “Ok”.

The QuickBooks error PS038 ought to be eliminated from your programme as a result. You may now return to it and resume working on it. Review the instructions and determine where you went wrong if the error continues. Once the error has been found, fix it.

3. How to Fix QuickBooks Payroll Update Error PS038?

Technical problems with upgrades while sending the paychecks online could cause your accounting software to start getting the error PS038. These checks could not be sent as a result of the problems mentioned. You must therefore locate each of the stopped paychecks. Make a note of them after you have confirmed each of these paychecks, then mail them all again. In time, this would fix PS038 error with QuickBooks Payroll update.

  • On the “QuickBooks Payroll” homepage, click on the “Edit” tab.
  • Next, press the “Find” option.
  • Then click on “Advanced”.
  • Here, you need to tap on “Choose Filter”.
  • Hit “Detail Level” among the list of “Filter”.
  • Now, pick “Summary Only”.
  • Proceed again to the “Filter” menu.
  • Move to the section “Online Status” in this step.
  • The option “Online to Send” is to be chosen here.
  • Opt for “Find”.

Paychecks that weren’t submitted to the Intuit software are now visible. For further reference, make a note of the Number of Matches from the Find screen. This allows you to determine which paychecks were causing the QuickBooks Payroll update error PS038. Send them now so that the problem is completely resolved. Later on, ensure that the software is also updated.

4. How to Resolve PS038 Error in QuickBooks Desktop?

The QuickBooks Desktop PS038 error issue might have arisen if the accounting software had issues with the company file and payroll information. As a result, you might attempt updating any software that has perhaps gotten out of date. Your data and files should then be devoid of any bugs causing this error. Alternatively, you can launch certain utilities to verify the data of QuickBooks Desktop Payroll should the error PS038 be emerging on this version.

4.1) Fix 1: Update the QuickBooks Desktop Program

Users could find themselves stuck in a scenario where the software stops working just as they try to update the payroll feature. This typically occurs when your accounting software isn’t updated to the most recent version. As a result, it becomes outdated and QuickBooks Desktop encounters the PS038 issue. Installing updates on a regular basis is especially important if you utilise your data or files frequently.

  • Navigate to “QuickBooks Desktop”.
  • Then move to the “Help” button.
  • Now, click on the “Update QuickBooks Desktop” option.
  • Tap on “Update Now”.
  • The “Get Updates” tab is to be chosen here.
  • Wait for the update to finish.

Once finished, restart your computer and close the app to completely remove the PS038 issue. Also, go there and restart the accounting programme. Check now to see if the operations went without a hitch.

4.2) Fix 2: Checking and Rebuilding Company File on QuickBooks Desktop Payroll

Your accounting programme might crash while updating the payroll feature. The PS038 error code is a potential cause of this problem. Additionally, the code may be persistent if your file data is impacted. You may quickly fix the PS038 error in QuickBooks Desktop Payroll by checking the company file and then rebuilding it. The utility tab can very well act as a crucial button while carrying out both procedures.

  • Head to the “QuickBooks Desktop” software.
  • Next, proceed to the “File” tab.
  • Here, tap on “Utilities”.
  • Then hit the “Verify Data” option.
  • Press “Ok” for closing down all the windows that are open.
  • In case the accounting software does not find any issue, select “Ok”.

The company file has to be rebuilt after you’ve checked it. To recreate its data, keep performing the following steps:

Important: Make sure to create a backup of the QuickBooks company file before beginning the rebuilding process. In case you do not make a backup, your data may get affected.

  • Click on “File”.
  • Visit the “Utilities” button in this step.
  • Then move to the “Rebuild Data” tab.
  • Next, the “Ok” option is to be chosen.
  • Opt for “Ok” so that a backup can be created.
  • Once the data has been rebuilt, hit “View Results”.
  • After viewing it, you are required to update the payroll feature once more.